Key Principles for Effective Communication in OfQual Level 4 Management for Health Social Care online
OfQual Level 4 Management for Health Social Care online308 views
Effective communication is crucial in the field of Health and Social Care. Here are some key principles to keep in mind:
| Principle | Statistics |
|---|---|
| Active Listening | 70% of communication is listening |
| Clarity and Conciseness | 40% of employees believe poor communication is a major source of stress |
| Empathy | 93% of employees perform better when they feel valued |
| Feedback | 65% of employees want more feedback |
Skills Covered:
Active Listening
Clarity and Conciseness
Empathy
Feedback