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Level 4 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution

Course title: 

Level 4 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution


Credits:  120  |  Course code:  L4DIHAS-IP

The Level 4 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution equips healthcare professionals with essential skills to manage conflicts effectively in healthcare settings. This accredited program covers conflict resolution techniques, communication strategies, and mediation skills. With flexible study options, including online and part-time formats, students can balance education with other commitments. Emphasis is placed on practical skills and knowledge, preparing graduates to handle conflicts professionally and maintain positive relationships with patients and colleagues. Gain a recognized qualification and advance your career in healthcare with this comprehensive diploma program.

 

 

 

 

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About Level 4 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution

The Level 4 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution offers comprehensive training for healthcare professionals to effectively manage conflicts in healthcare settings. This accredited program covers essential topics such as conflict resolution techniques, communication strategies, and mediation skills. Students gain practical experience in identifying, addressing, and resolving conflicts that may arise among patients, colleagues, or within interdisciplinary teams. With flexible study options, including online and part-time formats, students can balance education with other commitments. Upon completion, graduates receive a recognized qualification, enhancing their credibility and employability in healthcare settings. Join this program to advance your career and contribute positively to creating harmonious work environments where conflicts are managed constructively, leading to improved patient care and staff satisfaction.

 

 

 

 

Who is this course for?

Career path

Graduates of the Level 4 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution have diverse career options in the healthcare sector. They can pursue roles such as conflict resolution specialist, mediator, healthcare administrator, patient advocate, or team leader. With their specialized training in conflict resolution techniques and communication skills, they are well-equipped to address conflicts among patients, colleagues, or within interdisciplinary teams. This accredited qualification opens doors to rewarding career paths where professionals can make a meaningful difference in creating harmonious work environments and improving patient care outcomes. Advance your career in healthcare conflict resolution with this comprehensive diploma program and contribute positively to promoting positive relationships and effective teamwork in healthcare settings.

 

 

 

Duration

The programme is available in 2 duration modes:

    • 6 Months
    • 9 Months
Entry requirements
    Level 3 NQF/QCF/RQF Diploma / Certificate / Award or GCE/GCSE or any equivalent qualification and
    Learner must be 18 years or older at the beginning of the course
Course content
    1. Unit 1: Introduction to Conflict Resolution
      • Overview of conflict resolution concepts
      • Importance of conflict resolution in healthcare
    2. Unit 2: Communication Strategies for Conflict Resolution
      • Effective communication skills in conflict resolution
      • Active listening techniques
      • Nonverbal communication cues
    3. Unit 3: Conflict Resolution Techniques
      • Negotiation strategies
      • Mediation skills
      • Collaborative problem-solving methods
    4. Unit 4: Managing Interpersonal Conflicts
      • Understanding sources of interpersonal conflicts
      • Conflict de-escalation techniques
      • Assertiveness training
    5. Unit 5: Conflict Resolution in Healthcare Settings
      • Addressing conflicts among healthcare professionals
      • Handling conflicts with patients and families
      • Conflict resolution within interdisciplinary teams
    6. Unit 6: Cultural Considerations in Conflict Resolution
      • Cultural competency in conflict resolution
      • Addressing cultural differences in conflict management
    7. Unit 7: Conflict Prevention and Management Strategies
      • Strategies for preventing conflicts in healthcare settings
      • Creating a positive work environment
      • Conflict management policies and procedures

     

     

     

     

Assessment

Assessment is via assignment submission

Fee structure

The fee for the programme is as follows:

    • 6 Months - Accelerated mode @ GBP £1350
    • 9 Months - Standard mode @ GBP £1050
Fee payment plans

The programme offers following fee payment plans:

    6 Months programme
    ● Payment option (a): GBP £450 x 3 monthly instalments
    ● Payment option (b): GBP £1282.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

    9 Months programme
    ● Payment option (c): GBP £210 x 5 monthly instalments
    ● Payment option (d): GBP £525 x 2 quarterly instalments
    ● Payment option (e): GBP £997.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
Accreditation

The qualification is delivered by London School of International Business (LSIB) and it is awarded by an Ofqual-regulated Awarding Body. All of the qualifications are listed on the Ofqual register.

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Key facts

  • Comprehensive training: Level 4 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution provides comprehensive training for healthcare professionals.
  • Accredited program: This accredited program covers essential topics such as conflict resolution techniques, communication strategies, and mediation skills.
  • Career prospects: Graduates have diverse career options including conflict resolution specialist, mediator, and healthcare administrator.
  • Practical skills: Emphasis on practical skills and knowledge ensures graduates are equipped to handle conflicts effectively in healthcare settings.
  • Flexible study options: Flexible study options, including online and part-time formats, enable students to balance education with other commitments.
  • Recognized qualification: Upon completion, students receive a recognized qualification, enhancing their credibility and employability in healthcare settings.
  • Positive impact: Graduates contribute to creating harmonious work environments and improving patient care outcomes through effective conflict resolution.

 

 

 

 


Why this course?

The Level 4 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution is essential in healthcare settings due to the frequent occurrence of conflicts among patients, staff, and interdisciplinary teams. With increasing complexities in healthcare delivery, effective conflict resolution skills are crucial to maintain positive relationships, ensure quality patient care, and enhance workplace productivity. This accredited program addresses the growing demand for trained professionals who can navigate conflicts constructively, promote teamwork, and foster a supportive work environment. By equipping healthcare professionals with conflict resolution techniques, communication strategies, and mediation skills, this course plays a vital role in improving patient outcomes, reducing workplace stress, and enhancing overall organizational effectiveness in healthcare settings.

 

 

 

 

99%+ Pass Rate across all Diploma/ Degree courses

We offer OfQual accredited Health and Social care Courses to individuals, groups, employers and organisations delivered 100% online.

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