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Level 5 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution

Course title: 

Level 5 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution


Credits:  120  |  Course code:  L5DIHAS-IP

Gain expertise in conflict resolution in healthcare with our Level 5 Diploma, complemented by a Professional Certificate in Conflict Resolution. Learn essential skills to manage conflicts effectively in healthcare settings. Flexible online learning options available. Enroll now to enhance your career in health and social care and become proficient in resolving conflicts for improved patient care outcomes.

 

 

 

 

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About Level 5 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution

Our Level 5 Diploma in Health and Social Care, coupled with a Professional Certificate in Conflict Resolution, equips you with essential skills to effectively manage conflicts in healthcare settings. Learn strategies to address conflicts between colleagues, patients, and families, promoting a positive work environment and enhancing patient care outcomes. Through interactive learning modules, you'll develop communication, negotiation, and mediation skills, crucial for resolving disputes efficiently and fostering collaboration within multidisciplinary teams. With a focus on conflict prevention and resolution, this comprehensive program prepares you to navigate challenging situations with confidence and professionalism. Advance your career in health and social care by enrolling in this specialized course, and become a valued asset in promoting harmony and effective conflict management in healthcare organizations.

 

 

 

 

Who is this course for?

Career path

Graduates of the Level 5 Diploma in Health and Social Care with a Professional Certificate in Conflict Resolution have diverse career opportunities in the healthcare sector. Potential roles include healthcare manager, social worker, conflict resolution specialist, patient advocate, care coordinator, and mediator. With expertise in conflict resolution, communication, and healthcare management, graduates are well-equipped to address disputes effectively, promote collaboration, and ensure positive patient outcomes. They may work in hospitals, clinics, long-term care facilities, social service agencies, and community health organizations. Prepare for a rewarding career where you can make a positive impact on patient care and organizational effectiveness by enrolling in this specialized program today. Unlock opportunities for advancement and leadership in the dynamic field of health and social care.

 

 

 

 

Duration

The programme is available in 2 duration modes:

    • 6 Months
    • 9 Months
Entry requirements
    Level 4 diploma or equivalent qualification or; 3 years work experience
Course content
    1. Introduction to Health and Social Care:

      • Overview of healthcare systems and social care services.
      • Introduction to key concepts and principles.
    2. Understanding Conflict:

      • Types and sources of conflict in healthcare settings.
      • Factors influencing conflict escalation.
    3. Communication Skills:

      • Effective communication strategies for conflict resolution.
      • Active listening and empathy in conflict situations.
    4. Conflict Resolution Techniques:

      • Mediation, negotiation, and arbitration methods.
      • Conflict de-escalation strategies.
    5. Conflict Management in Healthcare:

      • Strategies for managing conflicts between colleagues, patients, and families.
      • Conflict prevention and resolution protocols.
    6. Cultural Competence in Conflict Resolution:

      • Addressing conflicts in diverse cultural contexts.
      • Cultural sensitivity and awareness in conflict resolution.

     

     

     

     

Assessment

Assessment is via assignment submission

Fee structure

The fee for the programme is as follows:

    • 6 Months - Accelerated mode @ GBP £1350
    • 9 Months - Standard mode @ GBP £1050
Fee payment plans

The programme offers following fee payment plans:

    6 Months programme
    ● Payment option (a): GBP £450 x 3 monthly instalments
    ● Payment option (b): GBP £1282.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

    9 Months programme
    ● Payment option (c): GBP £210 x 5 monthly instalments
    ● Payment option (d): GBP £525 x 2 quarterly instalments
    ● Payment option (e): GBP £997.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
Accreditation

The qualification is delivered by London School of International Business (LSIB) and it is awarded by an Ofqual-regulated Awarding Body. All of the qualifications are listed on the Ofqual register.

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Key facts

  • Comprehensive Program: Level 5 Diploma in Health and Social Care combined with a Professional Certificate in Conflict Resolution.
  • Essential Skills: Develops conflict resolution, communication, and leadership abilities.
  • Industry-Relevant: Aligned with current healthcare standards and practices.
  • Practical Training: Hands-on experience through case studies and simulations.
  • Career Advancement: Opens doors to roles like healthcare manager, social worker, and conflict resolution specialist.
  • Flexible Learning: Online options available for convenient study.
  • Accredited Program: Recognized accreditation ensures quality education.
  • Improves Patient Care: Equips graduates to manage conflicts effectively for better patient outcomes.
  • Enhances Employability: Valuable skills sought after by healthcare employers.

 

 

 

 


Why this course?

The Level 5 Diploma in Health and Social Care with a Professional Certificate in Conflict Resolution is essential for healthcare professionals to effectively manage conflicts in diverse healthcare settings. Conflicts can arise between colleagues, patients, and families, impacting patient care and organizational productivity. This course equips individuals with crucial conflict resolution skills, such as communication, mediation, and negotiation techniques, to address disputes efficiently and promote a positive work environment. By fostering collaborative relationships and preventing escalation, healthcare organizations can improve patient outcomes and overall quality of care. Investing in conflict resolution training is imperative for healthcare professionals to navigate complex situations and ensure optimal patient care delivery.

 

 

 

 

99%+ Pass Rate across all Diploma/ Degree courses

We offer OfQual accredited Health and Social care Courses to individuals, groups, employers and organisations delivered 100% online.

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