Level 7 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution in Healthcare Settings
Level 7 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution in Healthcare Settings
Credits: 120 | Course code: L7DIHAS-IP
The Level 7 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution in Healthcare Settings is designed to equip healthcare professionals with essential skills to effectively manage and resolve conflicts in healthcare environments. This comprehensive program covers conflict resolution strategies, communication techniques, negotiation skills, and mediation practices tailored specifically for healthcare settings. Graduates emerge prepared to address conflicts constructively, promote collaboration among interdisciplinary teams, and improve patient care outcomes. With a focus on practical application, this course empowers healthcare professionals to create a positive work environment conducive to delivering high-quality care.
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The Level 7 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution in Healthcare Settings offers comprehensive training for healthcare professionals to effectively manage conflicts in diverse healthcare environments. This program covers essential topics such as conflict resolution strategies, communication skills, negotiation techniques, and mediation practices tailored specifically for healthcare settings. Participants will learn to identify, address, and resolve conflicts constructively, fostering a positive work environment conducive to delivering high-quality patient care. With a focus on practical application and real-world scenarios, graduates emerge equipped to navigate complex interpersonal dynamics, promote collaboration among interdisciplinary teams, and mitigate potential conflicts before they escalate. By acquiring these valuable skills, healthcare professionals enhance their ability to improve patient outcomes, optimize team performance, and contribute to the overall success of healthcare organizations.
Graduates of the Level 7 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution in Healthcare Settings have a wide range of career options available to them. They can pursue roles such as Healthcare Manager, Clinical Supervisor, Conflict Resolution Specialist, Mediator, Healthcare Consultant, Patient Advocate, Team Leader, Quality Improvement Coordinator, and Care Coordinator. These professionals are highly sought after by hospitals, clinics, long-term care facilities, community health organizations, and government agencies. With their expertise in conflict resolution, communication, and leadership, they play crucial roles in promoting a positive work environment, enhancing patient care outcomes, and improving organizational effectiveness. Additionally, they may explore opportunities in academia, research, or further specialization in areas such as healthcare administration, policy development, or organizational development.
The programme is available in 2 duration modes:
- 6 Months
- 9 Months
Online
-
Level 6 diploma or equivalent qualification such as bachelors degree or; 5 years work experience
- erstanding Conflict in Healthcare Settings
- Overview of conflict types
- Causes and triggers of conflict in healthcare
- Impact of conflict on patient care and staff morale
- Communication Skills for Conflict Resolution
- Effective verbal and non-verbal communication techniques
- Active listening and empathy in conflict resolution
- Assertiveness and diplomacy in difficult conversations
- Conflict Resolution Strategies and Techniques
- Collaborative problem-solving approaches
- Negotiation tactics and strategies
- Mediation and facilitation skills
- Leadership and Team Dynamics in Conflict Management
- Role of leadership in conflict resolution
- Building and leading cohesive teams
- Conflict prevention strategies
- Legal and Ethical Considerations in Conflict Resolution
- Legal frameworks related to conflict resolution in healthcare
- Ethical principles guiding conflict resolution practices
- Confidentiality and privacy considerations
- Implementing Conflict Resolution Policies and Procedures
- Developing conflict resolution policies
- Training staff in conflict resolution techniques
- Evaluating and improving conflict resolution processes
- Case Studies and Practical Applications
- Analyzing real-world conflict scenarios
- Role-playing exercises for practicing conflict resolution skills
- Reflection and debriefing sessions
Assessment is via assignment submission
The fee for the programme is as follows:
- 6 Months - Accelerated mode @ GBP £1350
- 9 Months - Standard mode @ GBP £1050
The programme offers following fee payment plans:
-
6 Months programme
● Payment option (a): GBP £450 x 3 monthly instalments
● Payment option (b): GBP £1282.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
9 Months programme
● Payment option (c): GBP £210 x 5 monthly instalments
● Payment option (d): GBP £525 x 2 quarterly instalments
● Payment option (e): GBP £997.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
The qualification is delivered by London School of International Business (LSIB) and it is awarded by an Ofqual-regulated Awarding Body. All of the qualifications are listed on the Ofqual register.
Key Facts about the Level 7 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution in Healthcare Settings:
- Comprehensive Curriculum: Offers a rigorous program covering conflict resolution strategies, communication skills, leadership, legal aspects, and practical applications.
- Accreditation: Recognized accreditation ensuring quality education and enhancing career prospects.
- Professional Certificate: Includes a specialized certificate in conflict resolution tailored for healthcare settings, adding value to the qualification.
- Expert Faculty: Taught by experienced professionals and subject matter experts in healthcare management and conflict resolution.
- Career Advancement: Equips students with essential skills sought after in healthcare leadership roles, mediation, and conflict resolution careers.
- Practical Experience: Integrates case studies and hands-on training to apply theoretical knowledge in real-world scenarios.
- Flexible Learning: Available in various formats including online, part-time, and blended learning options to suit diverse learner needs.
- Industry Relevance: Addresses current challenges in healthcare settings, preparing graduates to tackle conflict effectively and contribute positively to patient care outcomes.
The Level 7 Diploma in Health and Social Care with Professional Certificate in Conflict Resolution in Healthcare Settings is essential for addressing escalating conflicts within healthcare environments. With increasing stressors and complex patient needs, conflicts among healthcare professionals can hinder effective care delivery. This course provides vital skills in conflict resolution, communication, and leadership, ensuring smoother collaboration and improved patient outcomes. Healthcare organizations require adept professionals equipped to manage conflicts constructively, fostering a positive work environment and enhancing patient satisfaction. By offering specialized training in conflict resolution tailored for healthcare settings, this course meets the growing demand for qualified individuals capable of mitigating disputes and promoting harmony within healthcare teams, ultimately improving overall healthcare quality and patient care.
We offer OfQual accredited Health and Social care Courses to individuals, groups, employers and organisations delivered 100% online.
