The programme is available in 2 duration modes:

• 6 Months
• 9 Months

Online

In order to apply you should have either:

• • A Level 3 diploma or certificate, or an equivalent or higher qualification.
  • OR Candidates with over 1 year of professional experience are invited to apply and build a strong foundation for their career.
  • AND Minimum age of 18 years.
  * International applicants and qualifications are accepted. OR;

1. Introduction to Conflict Resolution

   • Overview of conflict resolution principles and theories
   • Understanding the importance of conflict resolution in healthcare settings

2. Communication Skills for Conflict Resolution

   • Effective communication techniques for resolving conflicts
   • Active listening, empathy, and assertiveness in conflict resolution

3. Mediation and Negotiation

   • Techniques for facilitating mediation sessions
   • Negotiation strategies for reaching mutually beneficial solutions

4. Conflict Analysis and Resolution Strategies

   • Identifying root causes of conflicts in healthcare environments
   • Developing strategies to address and resolve conflicts effectively

5. Leadership in Conflict Management

   • Leadership skills for managing conflicts within healthcare teams
   • Creating a positive and supportive work environment to prevent conflicts

6. Ethical and Legal Considerations in Conflict Resolution

   • Understanding ethical and legal frameworks related to conflict resolution
   • Ensuring compliance with regulations and ethical standards in conflict resolution processes

 

 

 

 

Assessment is via assignment submission

The fee for the programme is as follows:

• 6 Months - Accelerated mode @ GBP £1350
• 9 Months - Standard mode @ GBP £1050

The programme offers following fee payment plans:

6 Months programme
● Payment option (a): GBP £450 x 3 monthly instalments
● Payment option (b): GBP £1282.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

9 Months programme
● Payment option (c): GBP £210 x 5 monthly instalments
● Payment option (d): GBP £525 x 2 quarterly instalments
● Payment option (e): GBP £997.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

The qualification is delivered by London School of International Business (LSIB) and it is awarded by an Ofqual-regulated Awarding Body. All of the qualifications are listed on the Ofqual register.