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Postgraduate Certificate in Workplace Civility
Workplace Civility is a vital skill for professionals seeking to enhance their relationships and productivity in the workplace. Developing effective communication and conflict resolution skills is…
Delivered online by London School of International Business, the school behind Healthcare Courses. Ofqual-regulated qualifications with tutor support and flexible payment plans.
Study online 2 months track From GBP £90
Flexible payment plans available · Start studying online immediately after enrolment
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Why enrol on this course?
Workplace Civility
is a vital skill for professionals seeking to enhance their relationships and productivity in the workplace.Developing effective communication and conflict resolution skills is crucial for success in any organization. This Postgraduate Certificate in Workplace Civility is designed for practicing professionals who want to improve their interpersonal skills and create a more positive work environment.
Through a combination of theoretical knowledge and practical applications, learners will gain a deeper understanding of civility principles and their impact on workplace dynamics. They will learn how to navigate complex social situations, manage conflicts, and build strong relationships with colleagues and clients.
By completing this program, learners will be equipped with the skills and knowledge necessary to create a more harmonious and productive work environment. Join us to explore the benefits of workplace civility and take the first step towards a more positive and successful career.
About this course
Workplace Civility is a transformative Postgraduate Certificate that equips you with the essential skills to navigate complex professional relationships with ease and confidence. By mastering the art of effective communication, conflict resolution, and emotional intelligence, you'll be able to workplace civility like a pro, leading to improved job satisfaction, increased productivity, and enhanced career prospects. This unique course focuses on workplace civility in the modern workplace, exploring topics such as assertive communication, cultural competence, and leadership. With a strong emphasis on practical application, you'll develop the skills to manage difficult colleagues, clients, and customers, and become a respected and valued team player.
Who is this course for?
| Ideal Audience for Postgraduate Certificate in Workplace Civility | Are you a UK-based professional seeking to enhance your skills in creating a positive and respectful work environment? |
| Professionals in the UK | With over 1 in 5 employees experiencing workplace bullying in the UK (ACAS, 2020), our Postgraduate Certificate in Workplace Civility is designed to equip you with the knowledge and skills to promote a culture of respect and inclusivity. |
| Leaders and managers | As a leader or manager, you play a crucial role in shaping the work environment. Our programme will help you develop the skills to create a positive and respectful workplace culture, leading to improved employee engagement and productivity. |
| HR professionals | Our Postgraduate Certificate in Workplace Civility is also designed for HR professionals who want to enhance their knowledge of workplace civility and conflict resolution. You'll learn how to create a fair and respectful workplace culture, reducing the risk of workplace disputes and improving employee well-being. |
Key facts
The Postgraduate Certificate in Workplace Civility is a specialized program designed to equip professionals with the skills and knowledge necessary to create a positive and respectful work environment.
This program focuses on teaching participants how to navigate complex workplace dynamics, manage conflicts, and foster a culture of empathy and understanding.
Through a combination of theoretical and practical learning, participants will develop the ability to communicate effectively, build strong relationships, and resolve disputes in a constructive manner.
The learning outcomes of the program include the ability to analyze and address workplace conflicts, develop and implement strategies for improving workplace relationships, and create a culture of respect and inclusivity.
The duration of the program is typically 6-12 months, depending on the institution and the participant's prior experience and qualifications.
The Postgraduate Certificate in Workplace Civility is highly relevant to professionals working in industries such as human resources, organizational development, and conflict resolution.
It is also relevant to individuals working in leadership positions, as it provides them with the skills and knowledge necessary to create a positive and productive work environment.
The program is designed to be flexible and accessible, with many institutions offering online or part-time options to accommodate the needs of working professionals.
Overall, the Postgraduate Certificate in Workplace Civility is an excellent choice for individuals looking to enhance their skills and knowledge in this area, and to advance their careers in a rapidly changing work environment.
This program focuses on teaching participants how to navigate complex workplace dynamics, manage conflicts, and foster a culture of empathy and understanding.
Through a combination of theoretical and practical learning, participants will develop the ability to communicate effectively, build strong relationships, and resolve disputes in a constructive manner.
The learning outcomes of the program include the ability to analyze and address workplace conflicts, develop and implement strategies for improving workplace relationships, and create a culture of respect and inclusivity.
The duration of the program is typically 6-12 months, depending on the institution and the participant's prior experience and qualifications.
The Postgraduate Certificate in Workplace Civility is highly relevant to professionals working in industries such as human resources, organizational development, and conflict resolution.
It is also relevant to individuals working in leadership positions, as it provides them with the skills and knowledge necessary to create a positive and productive work environment.
The program is designed to be flexible and accessible, with many institutions offering online or part-time options to accommodate the needs of working professionals.
Overall, the Postgraduate Certificate in Workplace Civility is an excellent choice for individuals looking to enhance their skills and knowledge in this area, and to advance their careers in a rapidly changing work environment.
Why this course?
Postgraduate Certificate in Workplace Civility is a highly relevant and in-demand qualification in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers believe that civility and professionalism are essential skills for employees to possess in the workplace (Source: CIPD, 2022). Moreover, a study by the University of Warwick found that employees who exhibit high levels of civility are 25% more likely to be promoted than those who do not (Source: University of Warwick, 2019).
| Statistic | Value |
|---|---|
| Employers' perception of civility in the workplace | 75% |
| Promotion likelihood for civility-exhibiting employees | 25% |
Career path
Course information
Duration
The programme is available in 2 duration modes:
- 1 month
- 2 months
Course delivery
Online
Entry requirements
The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.
Course content
• Effective Communication Skills
• Conflict Resolution Strategies
• Emotional Intelligence and Self-Awareness
• Building Positive Relationships
• Managing Power Dynamics
• Creating a Respectful Work Environment
• Active Listening and Feedback
• Managing Difficult Colleagues and Customers
• Developing a Growth Mindset
• Implementing Civility in Digital Communication
• Conflict Resolution Strategies
• Emotional Intelligence and Self-Awareness
• Building Positive Relationships
• Managing Power Dynamics
• Creating a Respectful Work Environment
• Active Listening and Feedback
• Managing Difficult Colleagues and Customers
• Developing a Growth Mindset
• Implementing Civility in Digital Communication
Assessment
Assessment is via assignment submission.
Fee structure
The fee for the programme is as follows:
- 1 month — Accelerated mode @ GBP £140
- 2 months — Standard mode @ GBP £90
Accreditation
This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.
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