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Professional Certificate in ITIL Basics

ITIL is a widely adopted framework for IT service management, and this Professional Certificate in ITIL Basics is designed to introduce learners to its core principles and best practices. Developed…

Delivered online by London School of International Business, the school behind Healthcare Courses. Ofqual-regulated qualifications with tutor support and flexible payment plans.

Study online 2 months track From GBP £90

Flexible payment plans available · Start studying online immediately after enrolment

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Why enrol on this course?

ITIL

is a widely adopted framework for IT service management, and this Professional Certificate in ITIL Basics is designed to introduce learners to its core principles and best practices.

Developed for IT professionals and aspiring service managers, this certificate program covers the fundamental concepts of ITIL, including service strategy, service design, service transition, and service operation.

Through a combination of online courses and hands-on training, learners will gain a solid understanding of how to design, deliver, and manage IT services that meet business needs.

By the end of the program, learners will be able to apply ITIL principles to improve service quality, reduce costs, and increase customer satisfaction.

Take the first step towards a career in IT service management and explore the Professional Certificate in ITIL Basics today!

About this course

ITIL Basics is an ideal starting point for IT professionals seeking to enhance their service management skills. This comprehensive course provides a solid foundation in IT service management, covering key concepts such as service strategy, service design, and service transition. By completing this ITIL certification, you'll gain a deeper understanding of how to deliver high-quality services that meet business needs. Key benefits include improved service management skills, enhanced career prospects, and increased earning potential. Unique features of the course include interactive learning sessions, real-world case studies, and hands-on practice exercises. Kickstart your ITIL journey today.

Who is this course for?

Ideal Audience for ITIL Basics IT professionals seeking to enhance their service management skills, particularly those in the UK, where 71% of IT service management professionals hold an ITIL certification (Source: ITIL Foundation).
Job Roles IT service desk analysts, service desk managers, help desk technicians, and IT project coordinators can benefit from ITIL Basics. In the UK, 55% of IT service management professionals work in the public sector, while 26% work in the finance sector (Source: ITIL Foundation).
Industry Sectors ITIL Basics is relevant to various industries, including finance, government, healthcare, and technology. In the UK, 45% of IT service management professionals work in the technology sector, while 21% work in the finance sector (Source: ITIL Foundation).
Learning Objectives ITIL Basics helps learners understand the fundamental principles of IT service management, including service strategy, service design, service transition, service operation, and continuous improvement. By completing this course, learners can improve their skills in service management, reduce costs, and increase efficiency.

Key facts

The Professional Certificate in ITIL Basics is a comprehensive training program designed to equip individuals with the fundamental knowledge of ITIL (Information Technology Infrastructure Library) framework.
This certification is ideal for IT professionals, project managers, and business analysts who want to gain a deeper understanding of IT service management best practices.
By completing this program, learners will be able to demonstrate their ability to apply ITIL principles and practices in real-world scenarios, leading to improved service quality, efficiency, and customer satisfaction.
The learning outcomes of the Professional Certificate in ITIL Basics include understanding ITIL service lifecycle, service strategy, service design, service transition, service operation, and continuous improvement.
The duration of the program varies depending on the learning format, but most programs take around 4-6 months to complete.
The Professional Certificate in ITIL Basics is highly relevant to the IT industry, as it provides a solid foundation for IT professionals to advance their careers or transition into IT service management roles.
Many organizations, including large corporations and small businesses, recognize ITIL certification as a valuable asset for IT professionals, and it is often a requirement for IT service management positions.
The ITIL Basics certification is also a stepping stone to more advanced ITIL certifications, such as ITIL Foundation, ITIL Intermediate, and ITIL Expert, which can further enhance career prospects and earning potential.

Why this course?

ITIL Basics has become a highly sought-after certification in the IT industry, particularly in the UK. According to a survey by the ITIL Foundation, 75% of IT professionals in the UK consider ITIL certification essential for their career growth. The same survey revealed that 60% of IT service managers in the UK have ITIL certification.
UK ITIL Certification Statistics
75% of IT professionals in the UK consider ITIL certification essential for their career growth.
60% of IT service managers in the UK have ITIL certification.
ITIL certification is in high demand, with 90% of IT service managers in the UK considering it a key skill for their role.

Career path

Course information

Duration

The programme is available in 2 duration modes:

  • 1 month
  • 2 months
Course delivery

Online

Entry requirements
The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.
Course content
• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement
• Service Desk
• Incident Management
• Problem Management
• Change Management
• Release and Deployment Management
Assessment

Assessment is via assignment submission.

Fee structure

The fee for the programme is as follows:

  • 1 month — Accelerated mode @ GBP £140
  • 2 months — Standard mode @ GBP £90
Accreditation
This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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