Communication skills in health and social care diploma curriculum
Discover the comprehensive curriculum for improving communication skills in health and social care with our diploma program.
Embark on a transformative journey with our Communication Skills in Health and Social Care Diploma curriculum.
Delivered online by London School of International Business, the school behind Healthcare Courses. Ofqual-regulated qualifications with flexible payment plans and admissions support seven days a week.
Flexible payment plans available · Start studying online immediately after enrolment
Why enrol on this course?
Enroll today and unlock your full potential.
About this course
Who is this course for?
This course is designed for individuals working in the health and social care sector who are looking to enhance their communication skills. Whether you are a healthcare professional, social worker, caregiver, or support worker, effective communication is essential in providing high-quality care to patients and service users.
According to a study by the Health Foundation, poor communication in healthcare settings can lead to patient dissatisfaction, medical errors, and even adverse health outcomes. In fact, research shows that communication breakdowns are a factor in 70% of serious medical errors in the UK.
| 70% | of serious medical errors in the UK are due to communication breakdowns |
|---|
By enrolling in this course, you will learn how to effectively communicate with patients, colleagues, and other healthcare professionals. You will develop skills in active listening, empathy, non-verbal communication, and conflict resolution, all of which are crucial in the health and social care sector.
Furthermore, research by the Care Quality Commission (CQC) has shown that good communication skills are directly linked to improved patient outcomes and overall satisfaction with care services. Patients who feel listened to and understood are more likely to adhere to treatment plans and have better health outcomes.
| 90% | of patients report higher satisfaction with care services when communication is effective |
|---|
Whether you are looking to advance your career in the health and social care sector or simply improve the quality of care you provide, this course will equip you with the necessary communication skills to succeed.
Key facts
● Learning outcomes include developing active listening skills, empathetic communication, and effective conflict resolution techniques.
● Industry relevance is emphasized through practical scenarios and case studies that mirror real-world healthcare communication challenges.
● Distinctive features of the curriculum include interactive role-playing exercises, group discussions, and feedback sessions to improve communication skills.
● Students will also learn how to communicate with diverse populations, including patients with different cultural backgrounds and communication styles.
● Overall, the curriculum aims to equip students with the necessary communication skills to excel in the demanding field of health and social care.
Why this course?
| Industry | Projected Growth |
|---|---|
| Healthcare | 15% |
Career path
| Health Educator | Social Worker |
| Patient Advocate | Community Health Worker |
| Health Communication Specialist | Healthcare Administrator |
Course information
Duration
The programme is available in 2 duration modes:
- 6 Months
- 9 Months
Course delivery
Online
Course content
• Verbal communication techniques
• Non-verbal communication skills
• Active listening in healthcare settings
• Building rapport with patients and clients
• Communicating effectively with diverse populations
• Conflict resolution and de-escalation strategies
• Written communication in health and social care
• Using technology for communication in healthcare
• Ethical considerations in communication with patients and clients
Assessment
Assessment is via assignment submission.
Fee structure
The fee for the programme is as follows:
- 6 Months — Accelerated mode @ GBP £1250
- 9 Months — Standard mode @ GBP £950
Fee payment plans
The programme offers the following fee payment plans:
6 Months programme
● Payment option (a): GBP £416 x 3 monthly instalments● Payment option (b): GBP £1187.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
9 Months programme
● Payment option (c): GBP £190 x 5 monthly instalments● Payment option (d): GBP £475 x 2 quarterly instalments
● Payment option (e): GBP £902.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
Who delivers this course
- Qualification
- Communication skills in health and social care diploma curriculum (HSC)
- Delivered by
- London School of International Business (LSIB) · UKPRN 10062390
- Awarded by
- an Ofqual-regulated awarding body
- Assessment
- Written assignments, no exams
- Support
- Admissions team, 7 days a week
Your career in health & social care starts here
Flexible online study — enrol in minutes and begin when you are ready.