Conflict resolution in Health and Social Care
Conflict resolution in Health and Social Care online with Healthcare Courses. Ofqual-regulated awarding body, Ofqual-regulated, 6 Months or 9 Months, no exams.
Are you ready to navigate the complexities of conflict resolution in Health and Social Care?
Delivered online by London School of International Business, the school behind Healthcare Courses. Ofqual-regulated qualifications with flexible payment plans and admissions support seven days a week.
Flexible payment plans available · Start studying online immediately after enrolment
Why enrol on this course?
About this course
Who is this course for?
This course is designed for professionals working in the health and social care sector who are looking to enhance their conflict resolution skills. Whether you are a nurse, social worker, care assistant, or healthcare manager, this course will provide you with the tools and techniques needed to effectively manage and resolve conflicts in the workplace.
| Statistics | UK Figures |
|---|---|
| 1 in 4 | healthcare workers experience workplace conflict |
| £1.7 billion | annual cost of workplace conflict in the UK |
| 70% | of healthcare professionals believe conflict affects patient care |
By enrolling in this course, you will learn how to de-escalate tense situations, communicate effectively with colleagues and patients, and create a positive work environment. With the rising costs of workplace conflict and its impact on patient care, it is essential for health and social care professionals to have the skills necessary to resolve conflicts quickly and efficiently.
Key facts
● Learning outcomes include understanding the causes of conflict, developing effective communication skills, and implementing strategies to resolve conflicts peacefully.
● This topic is highly relevant in the health and social care industry due to the high-stress nature of the work and the potential for disagreements among team members.
● Distinctive features of conflict resolution in this field include the need for empathy, cultural sensitivity, and a focus on patient-centered care.
● By mastering conflict resolution skills, professionals can improve teamwork, enhance patient outcomes, and create a positive organizational culture in healthcare settings.
Why this course?
Career path
| 1. Mediator | 2. Conflict Resolution Specialist |
| 3. Patient Advocate | 4. Social Worker |
| 5. Health Care Ombudsman | 6. Conflict Resolution Coordinator |
| 7. Patient Relations Specialist |
Course information
Duration
The programme is available in 2 duration modes:
- 6 Months
- 9 Months
Course delivery
Online
Course content
• Understanding different types of conflict
• Communication skills for conflict resolution
• Strategies for de-escalating conflict
• Mediation techniques
• Cultural considerations in conflict resolution
• Legal and ethical issues in conflict resolution
• Self-care and burnout prevention for conflict resolution professionals
• Conflict resolution in team dynamics
• Conflict resolution in patient care settings
Assessment
Assessment is via assignment submission.
Fee structure
The fee for the programme is as follows:
- 6 Months — Accelerated mode @ GBP £1250
- 9 Months — Standard mode @ GBP £950
Fee payment plans
The programme offers the following fee payment plans:
6 Months programme
● Payment option (a): GBP £416 x 3 monthly instalments● Payment option (b): GBP £1187.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
9 Months programme
● Payment option (c): GBP £190 x 5 monthly instalments● Payment option (d): GBP £475 x 2 quarterly instalments
● Payment option (e): GBP £902.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
Last reviewed: .
Who delivers this course
- Qualification
- Conflict resolution in Health and Social Care
- Delivered by
- London School of International Business (LSIB) · UKPRN 10062390
- Awarded by
- an Ofqual-regulated awarding body
- Assessment
- Written assignments, no exams
- Support
- Admissions team, 7 days a week
Your career in health & social care starts here
Flexible online study — enrol in minutes and begin when you are ready.