Role of communication in Level 5 care leadership and management
Discover the critical role of communication in Level 5 care leadership and management with our interactive course.
Delivered online by London School of International Business, the school behind Healthcare Courses. Ofqual-regulated qualifications with flexible payment plans and admissions support seven days a week.
Flexible payment plans available · Start studying online immediately after enrolment
Why enrol on this course?
Discover the critical role of communication in Level 5 care leadership and management with our interactive course. Dive into real-world case studies and gain practical insights that will equip you for success in today's fast-paced digital landscape. Learn how effective communication can drive team performance, foster collaboration, and enhance patient outcomes. Develop your skills in conflict resolution, empathetic listening, and strategic messaging to lead with confidence and clarity. Join us on this transformative journey towards becoming a more effective and influential leader in the healthcare industry.
About this course
Who is this course for?
This course is designed for individuals working in the healthcare sector, specifically in leadership and management roles. Whether you are a care home manager, a team leader in a hospital setting, or a healthcare administrator, this course will provide you with the necessary skills and knowledge to excel in your role.
According to a survey conducted by the Care Quality Commission (CQC) in the UK, effective communication is crucial in ensuring high-quality care for patients. In fact, 71% of care providers believe that communication plays a significant role in improving patient outcomes.
| Who is this course for? | Statistics |
|---|---|
| Care Home Managers | 60% of care home managers in the UK believe that improving communication skills is essential for effective leadership. |
| Hospital Team Leaders | Over 80% of hospital team leaders report that communication breakdowns lead to errors in patient care. |
| Healthcare Administrators | Communication skills are cited as one of the top three competencies required for healthcare administrators in the UK. |
By enrolling in this course, you will learn how to effectively communicate with your team, patients, and other stakeholders, ultimately improving the quality of care provided. Don't miss this opportunity to enhance your leadership and management skills through the power of communication.
Key facts
● By mastering communication skills, leaders can effectively convey their vision, goals, and expectations to their team, leading to improved performance and outcomes.
● Communication also enables leaders to listen actively to their team members, address concerns, and provide support, creating a positive work environment.
● In the healthcare industry, clear and concise communication is vital for ensuring patient safety, coordinating care, and facilitating collaboration among multidisciplinary teams.
● Distinctive features of effective communication in Level 5 care leadership include empathy, transparency, and the ability to adapt communication styles to different situations and individuals.
● Learning outcomes of honing communication skills in this context include improved conflict resolution, enhanced decision-making, and increased employee engagement and satisfaction.
Why this course?
Career path
| Care Manager |
| Healthcare Administrator |
| Clinical Director |
| Nurse Manager |
| Social Services Manager |
| Quality Improvement Coordinator |
Course information
Duration
The programme is available in 2 duration modes:
- 6 Months
- 9 Months
Course delivery
Online
Course content
• Different communication styles and their impact on leadership
• Communication strategies for building trust and rapport
• Conflict resolution through effective communication
• Communication in team building and collaboration
• Communication in decision-making processes
• Communication in managing change and transitions
• Communication in performance management and feedback
• Communication in promoting a positive organizational culture
• Ethical considerations in communication as a leader
Assessment
Assessment is via assignment submission.
Fee structure
The fee for the programme is as follows:
- 6 Months — Accelerated mode @ GBP £1250
- 9 Months — Standard mode @ GBP £950
Fee payment plans
The programme offers the following fee payment plans:
6 Months programme
● Payment option (a): GBP £416 x 3 monthly instalments● Payment option (b): GBP £1187.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
9 Months programme
● Payment option (c): GBP £190 x 5 monthly instalments● Payment option (d): GBP £475 x 2 quarterly instalments
● Payment option (e): GBP £902.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
Last reviewed: .
Who delivers this course
- Qualification
- Role of communication in Level 5 care leadership and management
- Delivered by
- London School of International Business (LSIB) · UKPRN 10062390
- Awarded by
- an Ofqual-regulated awarding body
- Level
- RQF Level 5
- Assessment
- Written assignments, no exams
- Support
- Admissions team, 7 days a week
Your career in health & social care starts here
Flexible online study — enrol in minutes and begin when you are ready.