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Graduate Certificate in IT Support

IT Support Graduate Certificate: Upgrade your career with in-demand IT skills, gain hands-on experience, and boost your earning potential. Learn more today!

IT Support is designed for individuals seeking a career in technical assistance, providing the skills to resolve hardware, software, and network issues.

Delivered online by London School of International Business, the school behind Healthcare Courses. Ofqual-regulated qualifications with flexible payment plans and admissions support seven days a week.

Study online 2 months track From GBP £90

Flexible payment plans available · Start studying online immediately after enrolment

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Why enrol on this course?

IT Support

is designed for individuals seeking a career in technical assistance, providing the skills to resolve hardware, software, and network issues. This Graduate Certificate in IT Support caters to those with a non-technical background, offering a comprehensive introduction to IT concepts and practices.

Course content includes computer hardware, operating systems, and network fundamentals, preparing learners for entry-level IT support roles. The program emphasizes hands-on experience and real-world applications, ensuring students are equipped to troubleshoot and resolve technical issues efficiently.

By completing this Graduate Certificate in IT Support, learners can enhance their career prospects and transition into a rewarding role in the IT industry. Explore this program further to discover how it can help you launch a successful career in IT support.

About this course

IT Support is the backbone of any organization, and our Graduate Certificate in IT Support is designed to equip you with the skills to excel in this field. By specializing in IT support, you'll gain hands-on experience in troubleshooting, maintenance, and problem-solving, making you a valuable asset to any team. With this course, you'll benefit from practical training in industry-standard software and hardware, as well as opportunities for networking with professionals in the field. Upon completion, you'll be well-positioned for a career in IT support, with career prospects in both private and public sectors.

Who is this course for?

Ideal Audience for Graduate Certificate in IT Support Are you a recent graduate looking to kickstart your IT career? Do you have a passion for technology and a desire to work in a dynamic and fast-paced environment?
Key Characteristics: Typically, our ideal students are individuals with a strong foundation in IT, having completed a degree in a related field such as computer science, information technology, or a related discipline. In the UK, for example, the National Careers Service reports that there are over 100,000 IT and data professionals employed, with a growth rate of 10% per annum.
Career Goals: Our students aim to secure roles in IT support, such as help desk technician, technical support specialist, or IT project coordinator. According to the Chartered Institute of IT (BCS), the average salary for an IT support specialist in the UK is £25,000-£30,000 per annum, with opportunities for career progression and professional development.
Prerequisites: Typically, our students have a good understanding of computer hardware, software, and networking fundamentals. They may also have experience with IT service management tools and methodologies, such as ITIL.

Key facts

The Graduate Certificate in IT Support is a popular postgraduate program designed to equip students with the necessary skills and knowledge to succeed in the IT industry.
This program focuses on providing students with a comprehensive understanding of IT support, including hardware, software, and networking fundamentals.
Upon completion of the program, students will be able to demonstrate their ability to install, configure, and troubleshoot computer systems and networks.
The learning outcomes of the Graduate Certificate in IT Support include the ability to analyze and resolve technical problems, design and implement IT solutions, and communicate effectively with technical and non-technical stakeholders.
The duration of the program typically ranges from 6 to 12 months, depending on the institution and the student's prior experience.
The Graduate Certificate in IT Support is highly relevant to the IT industry, with many employers seeking candidates with this qualification.
The program is designed to be flexible, with many institutions offering online and part-time options to accommodate the needs of working professionals.
Graduates of the Graduate Certificate in IT Support can pursue a range of career paths, including IT support specialist, help desk technician, and network administrator.
The program is also a stepping stone to more advanced qualifications, such as a Bachelor's degree in IT or a related field.
Overall, the Graduate Certificate in IT Support is an excellent choice for individuals looking to launch or advance their careers in the IT industry.

Why this course?

Graduate Certificate in IT Support is a highly sought-after qualification in today's market, with the UK's IT sector experiencing significant growth. According to the UK's Office for National Statistics, the IT sector is expected to grow by 4.3% annually, creating a high demand for skilled IT professionals.
Year Growth Rate
2020-2021 3.2%
2021-2022 4.1%
2022-2023 4.3%

Career path

Course information

Duration

The programme is available in 2 duration modes:

  • 1 month
  • 2 months
Course delivery

Online

Course content
•
IT Fundamentals •
Computer Hardware and Software •
Networking Fundamentals •
Operating System Support •
Help Desk and Customer Service •
IT Security and Risk Management •
Cloud Computing and Virtualization •
Database Management Systems •
IT Service Management and Support •
Mobile Device Support and Management
Assessment

Assessment is via assignment submission.

Fee structure

The fee for the programme is as follows:

  • 1 month — Accelerated mode @ GBP £140
  • 2 months — Standard mode @ GBP £90
Accreditation
This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Who delivers this course

Qualification
Graduate Certificate in IT Support
Delivered by
London School of International Business (LSIB) · UKPRN 10062390
Awarded by
an Ofqual-regulated awarding body
Assessment
Written assignments, no exams
Support
Admissions team, 7 days a week

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