Advanced Skill Certificate in Active Listening in Group Discussions
Active Listening in Group Discussions: Master the art of effective communication and build stronger relationships with our Advanced Skill Certificate course Learn more today!
Active Listening is a vital skill for effective group discussions. Developing this skill can significantly enhance your ability to engage with others, build trust, and foster meaningful communication.
Delivered online by London School of International Business, the school behind Healthcare Courses. Ofqual-regulated qualifications with flexible payment plans and admissions support seven days a week.
Flexible payment plans available · Start studying online immediately after enrolment
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Why enrol on this course?
Active Listening
is a vital skill for effective group discussions. Developing this skill can significantly enhance your ability to engage with others, build trust, and foster meaningful communication.Active Listening
involves fully concentrating on the speaker, understanding their perspective, and responding thoughtfully. This skill is particularly valuable in group discussions where diverse opinions and ideas are shared. Some key benefits of Active Listening include improved relationships, increased productivity, and better decision-making. By practicing Active Listening, you can become a more effective team player and contribute to more productive group discussions.Take the first step towards becoming a more engaged and effective group discussion participant by exploring our Advanced Skill Certificate in Active Listening.
About this course
Who is this course for?
| Ideal Audience for Advanced Skill Certificate in Active Listening in Group Discussions | Individuals seeking to enhance their communication skills in a group setting, particularly in the UK, where 1 in 5 employees report feeling isolated at work (Source: Mind). |
| Professionals in leadership roles, such as managers and team leaders, who want to improve their ability to facilitate effective group discussions and increase employee engagement. | Those working in customer-facing roles, such as sales and customer service, who need to listen actively to resolve customer complaints and improve customer satisfaction. |
| Individuals looking to develop their emotional intelligence and improve their relationships with colleagues, clients, and customers. | Those seeking to enhance their employability and career prospects in the UK, where 75% of employers believe that effective communication is essential for success (Source: CIPD). |
Key facts
This program focuses on developing the ability to listen actively, critically, and empathetically, which is crucial in today's fast-paced and interconnected world where effective communication is key to success in various industries, including business, healthcare, education, and more.
Upon completion of the program, participants can expect to gain a deeper understanding of the importance of active listening, learn how to identify and manage their own biases, and develop strategies to improve their listening skills in group discussions.
The program is typically offered over a period of 6-8 weeks, with each session lasting around 2-3 hours, allowing participants to absorb and apply the learning in a practical and meaningful way.
The Advanced Skill Certificate in Active Listening in Group Discussions is highly relevant to various industries, including business, healthcare, education, and non-profit organizations, where effective communication and collaboration are essential for achieving common goals and objectives.
By acquiring the skills and knowledge required to engage effectively in group discussions, participants can improve their relationships, increase productivity, and enhance their overall performance in their respective roles.
The program is designed to be flexible and accessible, with online and in-person options available to accommodate different learning styles and preferences.
Upon completion of the program, participants will receive an Advanced Skill Certificate, which can be used to demonstrate their expertise and commitment to active listening in group discussions, and can be a valuable addition to their resume or professional profile.
Why this course?
| Statistic | Percentage |
|---|---|
| UK Employees Who Value Effective Communication | 71% |
| Key Factor in Resolving Conflicts and Improving Relationships | 62% |
Career path
Course information
Duration
The programme is available in 2 duration modes:
- 1 month
- 2 months
Course delivery
Online
Course content
• Active Listening Fundamentals •
• Understanding Nonverbal Cues •
• Verbal Cues and Paraphrasing •
• Identifying and Managing Distractions •
• Empathy and Perspective Taking •
• Clarifying and Confirming Understanding •
• Managing Conflict and Disagreement •
• Active Listening in Different Communication Styles •
• Overcoming Barriers to Effective Listening •
• Applying Active Listening in Real-World Scenarios
Assessment
Assessment is via assignment submission.
Fee structure
The fee for the programme is as follows:
- 1 month — Accelerated mode @ GBP £140
- 2 months — Standard mode @ GBP £90
Accreditation
Who delivers this course
- Qualification
- Advanced Skill Certificate in Active Listening in Group Discussions
- Delivered by
- London School of International Business (LSIB) · UKPRN 10062390
- Awarded by
- an Ofqual-regulated awarding body
- Assessment
- Written assignments, no exams
- Support
- Admissions team, 7 days a week
Your career in health & social care starts here
Flexible online study — enrol in minutes and begin when you are ready.