Certified Professional in Consultative Selling
Consultative Selling is a strategic approach to sales that focuses on understanding customer needs and providing tailored solutions.
Delivered online by Healthcare Courses. Ofqual-regulated qualifications with flexible payment plans and admissions support seven days a week.
Flexible payment plans available · Start studying online immediately after enrolment
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This is an English qualification. All assignments must be completed in English. Your certificate will be issued in English.
Why enrol on this course?
Consultative Selling
is a strategic approach to sales that focuses on understanding customer needs and providing tailored solutions. It's designed for sales professionals who want to build long-term relationships with clients and drive business growth.As a Certified Professional in Consultative Selling, you'll learn how to identify and address customer pain points, develop effective sales strategies, and deliver value-driven solutions.
Through this program, you'll gain the skills and knowledge to:
build trust with customers, understand their needs, and develop targeted sales approaches. You'll also learn how to handle objections, close deals, and maintain strong relationships with clients.By becoming a Certified Professional in Consultative Selling, you'll be equipped to drive business success and achieve your career goals.
About this course
Who is this course for?
| Ideal Audience for Certified Professional in Consultative Selling | Are you a sales professional looking to boost your skills and close more deals? The Certified Professional in Consultative Selling (CPCS) program is designed for ambitious sales professionals like you. |
| Key Characteristics: | You're a sales professional with at least 2 years of experience, working in a B2B or B2C environment, with a strong desire to develop your consultative selling skills. You're likely based in the UK, where the average salesperson handles around 20-30 clients, with a typical sales cycle lasting 3-6 months. |
| Career Goals: | You aspire to become a senior sales professional, with a salary range of £40,000-£80,000 per annum, depending on your performance and industry. You're eager to develop a deeper understanding of your clients' needs and preferences, and to build long-term relationships that drive business growth. |
| Learning Objectives: | You want to gain a comprehensive understanding of consultative selling principles, including needs analysis, solution selling, and relationship building. You're looking to improve your sales skills, increase your confidence, and develop a more consultative approach to selling, which will enable you to close more deals and achieve your career goals. |
Key facts
The CPCS program is offered by the National Association of Sales Professionals (NASP) and is designed to provide learners with a comprehensive understanding of consultative selling principles, strategies, and best practices. The program focuses on developing the skills and competencies required to build strong relationships with customers, identify their needs, and provide tailored solutions that meet their requirements.
Upon completion of the CPCS program, learners can expect to gain a range of learning outcomes, including an understanding of the consultative selling process, the ability to identify and analyze customer needs, and the skills to develop and implement effective sales strategies. They will also gain knowledge of how to build trust and credibility with customers, manage objections, and close sales deals.
The duration of the CPCS program varies depending on the learning format, but most programs are designed to be completed in a few weeks or months. The program typically includes a combination of online coursework, live webinars, and in-person training sessions, allowing learners to balance their studies with their existing work commitments.
The CPCS certification is highly relevant to the sales industry, as it provides learners with the skills and knowledge required to deliver exceptional customer experiences and drive business growth through consultative selling techniques. The certification is also recognized by many major companies, including Fortune 500 firms, and can be a valuable asset for sales professionals looking to advance their careers.
Overall, the CPCS certification is a valuable investment for sales professionals looking to develop their skills and knowledge in consultative selling. With its comprehensive curriculum, flexible learning format, and industry recognition, the CPCS program is an excellent choice for anyone looking to take their sales career to the next level.
Why this course?
Career path
Course information
Duration
The programme is available in 2 duration modes:
- 1 month
- 2 months
Course delivery
Online
Course content
• Understanding the Customer's Needs and Pain Points •
• Identifying and Assessing the Customer's Buying Center •
• Building Rapport and Establishing Trust •
• Developing a Consultative Selling Approach •
• Asking Open-Ended Questions to Gather Information •
• Active Listening and Paraphrasing •
• Identifying and Challenging Assumptions •
• Presenting Solutions and Alternatives •
• Handling Objections and Overcoming Resistance •
• Closing the Sale and Managing the Follow-Up
Assessment
Assessment is via assignment submission.
Fee structure
The fee for the programme is as follows:
- 1 month — Accelerated mode @ GBP £140
- 2 months — Standard mode @ GBP £90
Accreditation
Who delivers this course
- Qualification
- Certified Professional in Consultative Selling
- Delivered by
- Healthcare Courses (HCC) · UKPRN 10062390
- Awarded by
- an Ofqual-regulated awarding body
- Assessment
- Written assignments, no exams
- Support
- Admissions team, 7 days a week
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