Global Certificate Course in Crisis Hotline Peer Support
Become a crisis hotline peer support expert with our Global Certificate Course, learn effective listening skills, crisis intervention techniques, and more, and make a difference in lives today Learn more today
Peer support is a vital component of crisis hotline services, providing emotional support to individuals in distress.
Delivered online by London School of International Business, the school behind Healthcare Courses. Ofqual-regulated qualifications with flexible payment plans and admissions support seven days a week.
Flexible payment plans available · Start studying online immediately after enrolment
Lire cette page dans les langues suivantes
Ces options traduisent cette page pour vous aider à comprendre le programme. Elles ne changent pas la qualification.
Il s’agit d’une qualification anglaise. Tous les devoirs doivent être rédigés en anglais. Le certificat est délivré en anglais.
Préparation de cette langue — la page se mettra à jour sous peu.
Why enrol on this course?
Peer support
is a vital component of crisis hotline services, providing emotional support to individuals in distress. This Global Certificate Course in Crisis Hotline Peer Support aims to equip learners with the necessary skills and knowledge to offer effective peer support in crisis situations.Designed for mental health professionals, social workers, and volunteers working in crisis hotlines, this course focuses on building trust, active listening, and problem-solving skills.
Through interactive modules and real-life scenarios, learners will gain a deeper understanding of crisis intervention, cultural sensitivity, and self-care.
By the end of this course, learners will be able to provide empathetic and non-judgmental support to individuals in crisis, making a positive impact on their lives.
Join our Global Certificate Course in Crisis Hotline Peer Support and take the first step towards becoming a skilled peer support specialist. Explore the course details and start your journey today!
About this course
Who is this course for?
| Ideal Audience for Global Certificate Course in Crisis Hotline Peer Support | Individuals working in or volunteering for crisis hotlines, charities, and mental health organizations in the UK, with a focus on those supporting individuals experiencing suicidal thoughts or feelings of distress, are the primary target audience for this course. According to the UK's Samaritans, 3,500 people in the UK take their own lives every year, with 90% of those who die by suicide having a mental health problem. By completing this course, learners will gain the skills and knowledge to provide effective peer support and reduce the risk of suicide in their communities. |
| Key Characteristics: | Learners should be aged 18+, have a basic understanding of mental health and crisis intervention, and be willing to commit to ongoing professional development. The course is designed to be accessible to learners with varying levels of experience, from those new to crisis support to experienced professionals seeking to enhance their skills. |
| Prerequisites: | No prior qualifications or experience are required, although learners should be comfortable with technology and able to commit to regular online learning sessions. Learners will be required to complete a series of assessments and assignments to demonstrate their understanding of the course material. |
Key facts
This course is typically offered over a period of 12 weeks, allowing participants to balance their studies with their existing commitments.
Upon completion, participants can expect to gain a range of learning outcomes, including an understanding of crisis intervention techniques, effective communication strategies, and the ability to provide emotional support to individuals in crisis.
The course also covers topics such as crisis hotline operations, peer support principles, and the importance of self-care for support workers.
The Global Certificate Course in Crisis Hotline Peer Support is highly relevant to the mental health and social care industries, where the demand for trained crisis responders is on the rise.
By completing this course, individuals can enhance their career prospects and demonstrate their commitment to providing high-quality support services.
The course is also beneficial for individuals who wish to start their own crisis support services or work in related fields such as counseling or social work.
Overall, the Global Certificate Course in Crisis Hotline Peer Support is an excellent choice for anyone looking to develop their skills in crisis support and make a positive impact in their community.
The course is designed to be flexible and accessible, with online learning options available to accommodate different learning styles and schedules.
By investing in this course, individuals can gain the knowledge and skills needed to provide effective crisis support and make a real difference in the lives of others.
Why this course?
| Year | Number of People Experiencing Mental Health Issues |
|---|---|
| 2019 | 14.8 million |
| 2020 | 15.4 million |
| 2021 | 15.7 million |
Career path
Course information
Duration
The programme is available in 2 duration modes:
- 1 month
- 2 months
Course delivery
Online
Course content
• Crisis Intervention Skills
•
• Active Listening and Empathy
•
• Trauma-Informed Care
•
• Cultural Competence and Diversity
•
• Boundary Setting and Self-Care
•
• Crisis De-escalation Techniques
•
• Peer Support Supervision and Support
Assessment
Assessment is via assignment submission.
Fee structure
The fee for the programme is as follows:
- 1 month — Accelerated mode @ GBP £140
- 2 months — Standard mode @ GBP £90
Accreditation
Who delivers this course
- Qualification
- Global Certificate Course in Crisis Hotline Peer Support
- Delivered by
- London School of International Business (LSIB) · UKPRN 10062390
- Awarded by
- an Ofqual-regulated awarding body
- Assessment
- Written assignments, no exams
- Support
- Admissions team, 7 days a week
Your career in health & social care starts here
Flexible online study — enrol in minutes and begin when you are ready.