100% online · Flexible study

Graduate Certificate in ITIL Foundations

ITIL Foundations: Elevate your IT career with our comprehensive graduate certificate, covering best practices, service management, and industry expertise. Learn more today!

ITIL is a globally recognized framework for IT service management.

Delivered online by London School of International Business, the school behind Healthcare Courses. Ofqual-regulated qualifications with flexible payment plans and admissions support seven days a week.

Study online 2 months track From GBP £90

Flexible payment plans available · Start studying online immediately after enrolment

Lea esta página en los siguientes idiomas

Estas opciones traducen esta página para que pueda leer sobre el programa. No cambian la cualificación.

Esta es una cualificación en inglés. Todas las tareas deben realizarse en inglés. El certificado se emite en inglés.

Preparando este idioma — la página se actualizará en breve.

Why enrol on this course?

ITIL

is a globally recognized framework for IT service management.

Designed for IT professionals and aspiring service managers, the Graduate Certificate in ITIL Foundations equips learners with the essential knowledge and skills to deliver high-quality IT services.

Through this program, you'll gain a deep understanding of ITIL's core principles, including service strategy, service design, service transition, service operation, and continuous improvement.

Develop your ability to analyze business needs, design effective service solutions, and implement efficient service management processes.

By completing the Graduate Certificate in ITIL Foundations, you'll be well-prepared to take on leadership roles or pursue advanced certifications in IT service management.

Start your journey to becoming a certified IT service manager today and discover a world of opportunities in this in-demand field.

About this course

ITIL Foundations is the perfect starting point for a career in IT service management. This graduate certificate program equips you with the essential knowledge and skills to succeed in the industry. By studying ITIL Foundations, you'll gain a deep understanding of service management principles, practices, and terminology. You'll learn how to improve service quality, reduce costs, and increase efficiency. With ITIL Foundations, you'll be well on your way to a successful career in IT service management, with opportunities in IT service management, project management, and more. You'll also benefit from ITIL certification, recognized globally as the standard for IT service management.

Who is this course for?

Ideal Audience for Graduate Certificate in ITIL Foundations IT professionals seeking to enhance their service management skills, particularly those in the UK, where ITIL is widely adopted, with 71% of organisations using ITIL-based processes (ITIL UK, 2020).
Key Characteristics: IT professionals with 1-3 years of experience, looking to transition into service management roles, or those seeking to upskill in areas like IT service management, service design, and service transition.
Industry Affinity: IT, technology, and business process outsourcing (BPO) professionals, including those in the public sector, who work in service management, IT service management, and related fields.
Career Goals: To gain a solid understanding of ITIL principles and practices, and to enhance their career prospects in service management, IT service management, and related fields, with 64% of IT professionals believing that ITIL certification improves their job prospects (ITIL UK, 2020).

Key facts

The Graduate Certificate in ITIL Foundations is a popular and highly regarded program that equips students with the knowledge and skills necessary to succeed in the IT industry.
This certification is designed to provide learners with a solid understanding of the ITIL framework, which is widely adopted by organizations worldwide.
Upon completion of the program, learners can expect to gain a range of skills, including service management, IT service management, and process management.
The learning outcomes of the Graduate Certificate in ITIL Foundations include an understanding of the ITIL framework, the ability to apply ITIL principles to real-world scenarios, and the skills to manage IT services effectively.
The duration of the program varies depending on the institution and the learning mode, but it typically takes several months to complete.
The Graduate Certificate in ITIL Foundations is highly relevant to the IT industry, as it provides learners with a comprehensive understanding of the ITIL framework and its application in real-world scenarios.
Many organizations, including large corporations and small businesses, adopt the ITIL framework to manage their IT services effectively, making this certification highly sought after by employers.
The ITIL Foundations certification is also a stepping stone to more advanced ITIL certifications, such as the ITIL Intermediate and ITIL Expert certifications.
Overall, the Graduate Certificate in ITIL Foundations is an excellent choice for individuals looking to launch or advance their careers in the IT industry.

Why this course?

ITIL Foundations is a highly sought-after certification in the IT industry, particularly in the UK. According to a survey by the Chartered Institute of IT (BCS), 71% of IT professionals in the UK consider ITIL a key skill for career progression. Moreover, a report by the UK's Office for National Statistics (ONS) states that the demand for IT professionals with ITIL certification is expected to increase by 15% by 2025.
Year ITIL Certification Demand
2020 60%
2021 65%
2022 70%
2023 75%

Career path

Course information

Duration

The programme is available in 2 duration modes:

  • 1 month
  • 2 months
Course delivery

Online

Entry requirements
The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.
Course content
• Service Value System
• Service Portfolio
• Service Catalogue
• Demand Management
• Service Level Management
• Continual Service Improvement
• Service Desk
• Incident Management
• Problem Management
• Change Management
Assessment

Assessment is via assignment submission.

Fee structure

The fee for the programme is as follows:

  • 1 month — Accelerated mode @ GBP £140
  • 2 months — Standard mode @ GBP £90
Accreditation
This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Who delivers this course

Qualification
Graduate Certificate in ITIL Foundations
Delivered by
London School of International Business (LSIB) · UKPRN 10062390
Awarded by
an Ofqual-regulated awarding body
Assessment
Written assignments, no exams
Support
Admissions team, 7 days a week

Your career in health & social care starts here

Flexible online study — enrol in minutes and begin when you are ready.

Apply now today