Postgraduate Certificate in Active Listening Skills
Postgraduate Certificate in Active Listening Skills online with Healthcare Courses. Ofqual-regulated awarding body, Ofqual-regulated, 1 month or 2 months, no.
Active Listening Skills Develop your ability to fully engage with others through our Postgraduate Certificate in Active Listening Skills.
Delivered online by London School of International Business, the school behind Healthcare Courses. Ofqual-regulated qualifications with flexible payment plans and admissions support seven days a week.
Flexible payment plans available · Start studying online immediately after enrolment
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Why enrol on this course?
Active Listening Skills
Develop your ability to fully engage with others through our Postgraduate Certificate in Active Listening Skills.
Improve communication and build stronger relationships by learning to truly hear and understand others.
Designed for professionals and individuals seeking to enhance their interpersonal skills, this course focuses on the art of attentive listening.
Through a combination of theoretical knowledge and practical exercises, you'll learn to:
Recognize nonverbal cues, analyze verbal communication, and respond effectively to create a deeper understanding of others.
Take the first step towards becoming a more empathetic and effective communicator. Explore our Postgraduate Certificate in Active Listening Skills today and discover a new way of connecting with others.
About this course
Who is this course for?
| Ideal Audience for Postgraduate Certificate in Active Listening Skills | Professionals seeking to enhance their communication skills, particularly in the UK, where 1 in 5 employees experience stress due to poor communication (Mind, 2020), and 75% of employees believe that effective communication is essential for success (CIPD, 2020). |
| Key Characteristics: | Individuals working in leadership, management, or customer-facing roles, with a focus on those in the public sector, where 60% of employees report feeling overwhelmed by workload (IPD, 2020), and 80% of employees believe that effective communication is critical for resolving conflicts (ACAS, 2020). |
| Career Benefits: | Improved relationships with colleagues, clients, and stakeholders; enhanced problem-solving and conflict resolution skills; and increased job satisfaction and career advancement opportunities. |
| Learning Outcomes: | Develop active listening skills, improve communication effectiveness, and enhance emotional intelligence, leading to better relationships, increased productivity, and improved overall well-being. |
Key facts
This program focuses on teaching learners how to listen actively, which involves not only hearing the words but also understanding the underlying message, emotions, and intentions behind them. By the end of the program, learners will be able to analyze complex communication situations, identify potential barriers to effective communication, and develop strategies to overcome them.
The learning outcomes of the Postgraduate Certificate in Active Listening Skills include the ability to analyze and interpret verbal and non-verbal cues, develop effective listening strategies, and communicate clearly and concisely. Learners will also gain an understanding of the impact of active listening on relationships, teams, and organizations, and be able to apply this knowledge in real-world settings.
The duration of the program is typically 6-12 months, depending on the institution and the learner's prior experience and qualifications. The program is designed to be flexible and can be completed part-time or full-time, making it accessible to learners with varying schedules and commitments.
The Postgraduate Certificate in Active Listening Skills is highly relevant to various industries, including business, healthcare, education, and human resources. By developing effective listening skills, learners can improve communication, build stronger relationships, and enhance their overall performance in their chosen field.
Why this course?
Career path
Course information
Duration
The programme is available in 2 duration modes:
- 1 month
- 2 months
Course delivery
Online
Entry requirements
Course content
• Active Listening Fundamentals •
• Understanding Nonverbal Communication •
• Verbal Cues and Paralinguistic Features •
• Empathy and Perspective Taking •
• Conflict Resolution through Active Listening •
• Cultural Competence in Active Listening •
• Managing Distractions and Interruptions •
• Reflective Listening and Feedback •
• Applying Active Listening in Different Contexts •
• Evaluating and Refining Active Listening Skills
Assessment
Assessment is via assignment submission.
Fee structure
The fee for the programme is as follows:
- 1 month — Accelerated mode @ GBP £140
- 2 months — Standard mode @ GBP £90
Accreditation
Who delivers this course
- Qualification
- Postgraduate Certificate in Active Listening Skills
- Delivered by
- London School of International Business (LSIB) · UKPRN 10062390
- Awarded by
- an Ofqual-regulated awarding body
- Assessment
- Written assignments, no exams
- Support
- Admissions team, 7 days a week
Your career in health & social care starts here
Flexible online study — enrol in minutes and begin when you are ready.