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Postgraduate Certificate in Active Listening Skills

Postgraduate Certificate in Active Listening Skills online with Healthcare Courses. Ofqual-regulated awarding body, Ofqual-regulated, 1 month or 2 months, no.

Active Listening Skills Develop your ability to fully engage with others through our Postgraduate Certificate in Active Listening Skills.

Delivered online by London School of International Business, the school behind Healthcare Courses. Ofqual-regulated qualifications with flexible payment plans and admissions support seven days a week.

Study online 2 months track From GBP £90

Flexible payment plans available · Start studying online immediately after enrolment

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Why enrol on this course?

Active Listening Skills


Develop your ability to fully engage with others through our Postgraduate Certificate in Active Listening Skills.


Improve communication and build stronger relationships by learning to truly hear and understand others.

Designed for professionals and individuals seeking to enhance their interpersonal skills, this course focuses on the art of attentive listening.


Through a combination of theoretical knowledge and practical exercises, you'll learn to:


Recognize nonverbal cues, analyze verbal communication, and respond effectively to create a deeper understanding of others.

Take the first step towards becoming a more empathetic and effective communicator. Explore our Postgraduate Certificate in Active Listening Skills today and discover a new way of connecting with others.

About this course

Active Listening Skills are the foundation of effective communication, and our Postgraduate Certificate in Active Listening Skills will equip you with the skills to excel in this area. By mastering the art of active listening, you'll improve your relationships, enhance your professional reputation, and boost your career prospects. This course will teach you how to actively listen to others, analyze verbal and non-verbal cues, and respond thoughtfully. You'll also gain expertise in conflict resolution, negotiation, and team management. With a strong focus on practical application, you'll be able to apply your new skills in the workplace, leading to increased job satisfaction and career advancement opportunities.

Who is this course for?

Ideal Audience for Postgraduate Certificate in Active Listening Skills Professionals seeking to enhance their communication skills, particularly in the UK, where 1 in 5 employees experience stress due to poor communication (Mind, 2020), and 75% of employees believe that effective communication is essential for success (CIPD, 2020).
Key Characteristics: Individuals working in leadership, management, or customer-facing roles, with a focus on those in the public sector, where 60% of employees report feeling overwhelmed by workload (IPD, 2020), and 80% of employees believe that effective communication is critical for resolving conflicts (ACAS, 2020).
Career Benefits: Improved relationships with colleagues, clients, and stakeholders; enhanced problem-solving and conflict resolution skills; and increased job satisfaction and career advancement opportunities.
Learning Outcomes: Develop active listening skills, improve communication effectiveness, and enhance emotional intelligence, leading to better relationships, increased productivity, and improved overall well-being.

Key facts

The Postgraduate Certificate in Active Listening Skills is a specialized program designed to equip learners with the essential skills to become effective communicators in various industries, including business, healthcare, and education.
This program focuses on teaching learners how to listen actively, which involves not only hearing the words but also understanding the underlying message, emotions, and intentions behind them. By the end of the program, learners will be able to analyze complex communication situations, identify potential barriers to effective communication, and develop strategies to overcome them.
The learning outcomes of the Postgraduate Certificate in Active Listening Skills include the ability to analyze and interpret verbal and non-verbal cues, develop effective listening strategies, and communicate clearly and concisely. Learners will also gain an understanding of the impact of active listening on relationships, teams, and organizations, and be able to apply this knowledge in real-world settings.
The duration of the program is typically 6-12 months, depending on the institution and the learner's prior experience and qualifications. The program is designed to be flexible and can be completed part-time or full-time, making it accessible to learners with varying schedules and commitments.
The Postgraduate Certificate in Active Listening Skills is highly relevant to various industries, including business, healthcare, education, and human resources. By developing effective listening skills, learners can improve communication, build stronger relationships, and enhance their overall performance in their chosen field.

Why this course?

Active Listening Skills are becoming increasingly valuable in today's market, particularly in the UK where 71% of employees believe that effective communication is essential for their job (Source: CIPD, 2020). A Postgraduate Certificate in Active Listening Skills can equip learners with the necessary skills to improve their communication and collaboration with colleagues, leading to increased productivity and job satisfaction.

Career path

Course information

Duration

The programme is available in 2 duration modes:

  • 1 month
  • 2 months
Course delivery

Online

Entry requirements
The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.
Course content
•
• Active Listening Fundamentals •
• Understanding Nonverbal Communication •
• Verbal Cues and Paralinguistic Features •
• Empathy and Perspective Taking •
• Conflict Resolution through Active Listening •
• Cultural Competence in Active Listening •
• Managing Distractions and Interruptions •
• Reflective Listening and Feedback •
• Applying Active Listening in Different Contexts •
• Evaluating and Refining Active Listening Skills
Assessment

Assessment is via assignment submission.

Fee structure

The fee for the programme is as follows:

  • 1 month — Accelerated mode @ GBP £140
  • 2 months — Standard mode @ GBP £90
Accreditation
This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Who delivers this course

Qualification
Postgraduate Certificate in Active Listening Skills
Delivered by
London School of International Business (LSIB) · UKPRN 10062390
Awarded by
an Ofqual-regulated awarding body
Assessment
Written assignments, no exams
Support
Admissions team, 7 days a week

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