Postgraduate Certificate in ITIL Specialist Service Management Standards
Postgraduate Certificate in ITIL Specialist Service Management Standards online with Healthcare Courses. Ofqual-regulated awarding body, Ofqual-regulated, 1.
ITIL is a globally recognized framework for service management, and this Postgraduate Certificate in ITIL Specialist Service Management Standards is designed for IT professionals and service managers who want to enhance their skills and knowledge in this area.
Delivered online by London School of International Business, the school behind Healthcare Courses. Ofqual-regulated qualifications with flexible payment plans and admissions support seven days a week.
Flexible payment plans available · Start studying online immediately after enrolment
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Why enrol on this course?
ITIL
is a globally recognized framework for service management, and this Postgraduate Certificate in ITIL Specialist Service Management Standards is designed for IT professionals and service managers who want to enhance their skills and knowledge in this area.Developed by AXELOS, this certificate program focuses on the service management best practices and provides learners with a comprehensive understanding of the ITIL framework, including its key concepts, processes, and techniques.
Some of the key topics covered in this program include service strategy, service design, service transition, service operation, and continuous improvement.
By completing this certificate program, learners will gain a deeper understanding of how to apply ITIL principles and practices to improve service management processes and deliver high-quality services.
Whether you're looking to advance your career or simply want to stay up-to-date with the latest service management trends, this Postgraduate Certificate in ITIL Specialist Service Management Standards is an excellent choice.
So why wait? Explore this certificate program further and discover how you can take your service management skills to the next level.
About this course
Who is this course for?
| Ideal Audience for Postgraduate Certificate in ITIL Specialist Service Management Standards | IT professionals seeking to enhance their service management skills and knowledge in the UK, where 71% of IT service management professionals hold a postgraduate qualification (ITIL Foundation Certificate in IT Service Management, 2020) |
| Key Characteristics: | Professionals with 2+ years of experience in IT service management, looking to advance their careers and stay up-to-date with industry standards, with 60% of UK IT professionals believing that ITIL certification is essential for career progression (ITIL UK, 2020) |
| Industry Background: | Service management professionals working in various industries, including finance, healthcare, and government, who require a deep understanding of ITIL best practices to deliver high-quality services, with 45% of UK IT service management professionals citing service quality as a key performance indicator (ITIL UK, 2020) |
| Learning Objectives: | Gain a comprehensive understanding of ITIL service management standards, develop skills in service management, and enhance career prospects, with 80% of UK IT professionals believing that ITIL certification can improve their job prospects (ITIL UK, 2020) |
Key facts
This program is ideal for IT professionals who want to enhance their skills in service management and take their careers to the next level.
Upon completion of the program, students will be able to apply the ITIL framework to improve service quality, reduce costs, and increase efficiency.
The learning outcomes of this program include understanding the ITIL framework, service strategy, service design, service transition, service operation, and continuous improvement.
The duration of the program is typically 6-12 months, depending on the institution and the student's prior experience.
The ITIL Specialist Service Management Standards are highly relevant to the IT industry, as they provide a standardized approach to service management that can be applied in a variety of settings.
Many organizations, including large corporations and government agencies, use the ITIL framework to manage their IT services.
By completing this program, students will gain the knowledge and skills required to work in a variety of IT service management roles, including service desk manager, service desk analyst, and IT service manager.
The ITIL Specialist Service Management Standards are also relevant to the broader service management industry, as they provide a framework for managing services that can be applied in a variety of sectors.
Overall, the Postgraduate Certificate in ITIL Specialist Service Management Standards is a valuable program for IT professionals who want to enhance their skills in service management and take their careers to the next level.
Why this course?
Career path
Course information
Duration
The programme is available in 2 duration modes:
- 1 month
- 2 months
Course delivery
Online
Course content
• ITIL Service Strategy
• ITIL Service Design
• ITIL Service Transition
• ITIL Service Operation
• ITIL Continual Service Improvement
• ITIL Service Desk
• ITIL Incident Management
• ITIL Problem Management
• ITIL Change Management
• ITIL Release and Deployment Management
Assessment
Assessment is via assignment submission.
Fee structure
The fee for the programme is as follows:
- 1 month — Accelerated mode @ GBP £140
- 2 months — Standard mode @ GBP £90
Accreditation
Who delivers this course
- Qualification
- Postgraduate Certificate in ITIL Specialist Service Management Standards
- Delivered by
- London School of International Business (LSIB) · UKPRN 10062390
- Awarded by
- an Ofqual-regulated awarding body
- Assessment
- Written assignments, no exams
- Support
- Admissions team, 7 days a week
Your career in health & social care starts here
Flexible online study — enrol in minutes and begin when you are ready.