100% online · Flexible study

Postgraduate Certificate in Mediation Skills for Social Services

Postgraduate Certificate in Mediation Skills for Social Services online with Healthcare Courses. Ofqual-regulated awarding body, Ofqual-regulated, 1 month or 2.

Mediation Skills for Social Services Develop the skills to resolve conflicts and improve relationships in social services settings.

Delivered online by London School of International Business, the school behind Healthcare Courses. Ofqual-regulated qualifications with flexible payment plans and admissions support seven days a week.

Study online 2 months track From GBP £90

Flexible payment plans available · Start studying online immediately after enrolment

Read this page in the following languages

These options translate this page so you can read about the programme. They do not change the qualification.

This is an English qualification. All assignments must be completed in English. Your certificate will be issued in English.

Why enrol on this course?

Mediation Skills for Social Services

Develop the skills to resolve conflicts and improve relationships in social services settings.

This Postgraduate Certificate in Mediation Skills for Social Services is designed for social workers, practitioners, and managers who want to enhance their conflict resolution skills.

Mediation is a valuable tool for social services professionals, enabling them to address complex issues and improve outcomes for clients. By learning mediation skills, you can build trust, foster collaboration, and promote positive change in your work. Conflict resolution and communication are also key areas of focus.

Through this program, you'll learn how to facilitate effective mediation, manage difficult conversations, and navigate complex power dynamics.

Gain the skills and confidence to make a positive impact in your work and explore further to find out more about this exciting opportunity.

About this course

Mediation skills are a vital component of social services, enabling professionals to resolve conflicts and improve outcomes for clients. This Postgraduate Certificate in Mediation Skills for Social Services equips you with the necessary skills to facilitate effective mediation, promoting positive change and collaboration. By developing your mediation skills, you'll enhance your ability to work with diverse stakeholders, build trust, and foster inclusive environments. Career prospects are excellent, with opportunities in local authorities, charities, and private practice. Unique features of the course include expert guest lectures and a focus on cultural competence and power dynamics.

Who is this course for?

Postgraduate Certificate in Mediation Skills for Social Services is ideal for
social workers, counselors, and
other professionals working in the UK's social services sector, who wish to develop their mediation skills to resolve conflicts and improve relationships with service users, carers, and other stakeholders. With the UK's social care sector facing increasing demands and pressures, this postgraduate certificate can help professionals in this field to develop the skills and knowledge needed to effectively mediate and resolve conflicts, with 1 in 5 social care workers reporting stress and burnout, and 75% of employers citing lack of skills and training as a major barrier to effective conflict resolution.
This postgraduate certificate is designed to equip learners with the skills and knowledge to: to develop effective mediation skills, improve relationships, and enhance the overall quality of care and support provided to service users, with the potential to reduce conflict and improve outcomes for individuals, families, and communities.

Key facts

The Postgraduate Certificate in Mediation Skills for Social Services is a specialized program designed to equip social service professionals with the necessary skills to resolve conflicts and disputes effectively.
This program focuses on teaching participants the art of mediation, a process that involves facilitating a conversation between two or more parties in conflict to reach a mutually acceptable agreement.
Through this program, learners will gain a deep understanding of mediation principles, theories, and practices, as well as the skills to apply these principles in real-world settings.
The learning outcomes of this program include the ability to analyze complex conflicts, develop effective mediation strategies, and facilitate constructive dialogue between parties in conflict.
Upon completion of the program, participants will be able to apply their knowledge and skills to resolve conflicts and disputes in a fair, impartial, and respectful manner.
The duration of the program is typically 6-12 months, depending on the institution and the learner's prior experience and qualifications.
The Postgraduate Certificate in Mediation Skills for Social Services is highly relevant to the social services industry, as it addresses the growing need for effective conflict resolution and mediation services.
By equipping social service professionals with the skills to mediate conflicts, this program contributes to the development of more effective and efficient social services, ultimately benefiting individuals, families, and communities.
The program is also relevant to the broader field of conflict resolution, as it provides a specialized training program for professionals working in social services, healthcare, education, and other related fields.
Overall, the Postgraduate Certificate in Mediation Skills for Social Services is a valuable program that offers social service professionals the opportunity to develop the skills and knowledge needed to resolve conflicts and disputes effectively.

Why this course?

Postgraduate Certificate in Mediation Skills is a highly sought-after qualification in the social services sector, with a significant impact on the industry's growth and development. According to the UK's Office for National Statistics (ONS), the social services sector has seen a 10% increase in demand for mediation services over the past two years, with 75% of local authorities reporting an increase in mediation referrals (Source: ONS, 2022). The Postgraduate Certificate in Mediation Skills is designed to equip learners with the necessary skills and knowledge to become effective mediators in the social services sector. With the increasing demand for mediation services, this qualification is essential for professionals looking to advance their careers or start their own mediation practices.

Career path

Course information

Duration

The programme is available in 2 duration modes:

  • 1 month
  • 2 months
Course delivery

Online

Course content
•
Conflict Analysis and Resolution
•
Mediation Theory and Practice
•
Effective Communication Skills in Mediation
•
Building Rapport and Establishing Trust
•
Mediation in Multi-Cultural and Multi-Age Groups
•
Managing Power Dynamics in Mediation
•
Conflict Resolution Strategies and Techniques
•
Mediation in Child and Family Settings
•
Mediation in the Context of Social Services
•
Evaluating and Reflecting on Mediation Practice
Assessment

Assessment is via assignment submission.

Fee structure

The fee for the programme is as follows:

  • 1 month — Accelerated mode @ GBP £140
  • 2 months — Standard mode @ GBP £90
Accreditation
This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Who delivers this course

Qualification
Postgraduate Certificate in Mediation Skills for Social Services
Delivered by
London School of International Business (LSIB) · UKPRN 10062390
Awarded by
an Ofqual-regulated awarding body
Assessment
Written assignments, no exams
Support
Admissions team, 7 days a week

Your career in health & social care starts here

Flexible online study — enrol in minutes and begin when you are ready.

Apply now today