Professional Certificate in ITIL Specialist Service Management
Professional Certificate in ITIL Specialist Service Management online with Healthcare Courses. Ofqual-regulated awarding body, Ofqual-regulated, 1 month or 2.
ITIL is a globally recognized framework for service management, and this Professional Certificate in ITIL Specialist Service Management is designed for IT professionals who want to enhance their skills in service management.
Delivered online by London School of International Business, the school behind Healthcare Courses. Ofqual-regulated qualifications with flexible payment plans and admissions support seven days a week.
Flexible payment plans available · Start studying online immediately after enrolment
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Why enrol on this course?
ITIL
is a globally recognized framework for service management, and this Professional Certificate in ITIL Specialist Service Management is designed for IT professionals who want to enhance their skills in service management.Service management is a critical component of any organization, and this certificate program helps learners develop the knowledge and skills required to manage services effectively.
Through this program, learners will gain a deep understanding of service management principles, practices, and techniques, including service strategy, service design, service transition, service operation, and continuous improvement.
ITIL is a widely adopted framework, and this certificate is recognized by organizations worldwide.
By completing this program, learners will be able to apply ITIL principles and practices to improve service management processes, leading to increased efficiency, productivity, and customer satisfaction.
If you're interested in advancing your career in service management, explore this Professional Certificate in ITIL Specialist Service Management and take the first step towards becoming a certified ITIL specialist.
About this course
Who is this course for?
| Ideal Audience for ITIL Specialist Service Management | IT professionals seeking to enhance their service management skills, particularly those in the UK, where 71% of IT service management professionals hold an ITIL certification (Source: ITIL Foundation). |
| Key Characteristics: | IT professionals with at least 2 years of experience in service management, preferably in a UK-based organization, with a focus on IT service management best practices. |
| Job Roles: | Service desk manager, IT service manager, service delivery manager, and IT service management consultant. |
| Benefits: | Improved service management skills, enhanced career prospects, and increased earning potential, with UK IT professionals earning an average salary of £43,000 per annum for IT service management roles (Source: Indeed.co.uk). |
Key facts
This certification is designed to provide learners with a comprehensive understanding of the ITIL framework, which is widely adopted by organizations worldwide.
Upon completion of the course, learners can expect to gain a range of skills, including service management, IT service management, and service design.
The learning outcomes of this certification include an understanding of the ITIL lifecycle, service management processes, and the ability to apply ITIL principles in a real-world setting.
The duration of the course varies depending on the provider, but most programs take around 4-6 months to complete.
The Professional Certificate in ITIL Specialist Service Management is highly relevant to the IT industry, as it provides learners with the skills and knowledge required to deliver high-quality IT services.
This certification is particularly useful for IT professionals who want to advance their careers or transition into service management roles.
The course is also beneficial for organizations looking to implement ITIL best practices in their service management functions.
By completing this certification, learners can demonstrate their expertise in ITIL and enhance their employability in the job market.
The Professional Certificate in ITIL Specialist Service Management is a valuable investment for anyone looking to develop their skills in IT service management.
Why this course?
Career path
Course information
Duration
The programme is available in 2 duration modes:
- 1 month
- 2 months
Course delivery
Online
Course content
• Service Strategy
•
• Service Design
•
• Service Transition
•
• Service Operation
•
• Continual Service Improvement
•
• Service Desk
•
• Incident Management
•
• Problem Management
•
• Change Management
•
• Release and Deployment Management
Assessment
Assessment is via assignment submission.
Fee structure
The fee for the programme is as follows:
- 1 month — Accelerated mode @ GBP £140
- 2 months — Standard mode @ GBP £90
Accreditation
Who delivers this course
- Qualification
- Professional Certificate in ITIL Specialist Service Management
- Delivered by
- London School of International Business (LSIB) · UKPRN 10062390
- Awarded by
- an Ofqual-regulated awarding body
- Assessment
- Written assignments, no exams
- Support
- Admissions team, 7 days a week
Your career in health & social care starts here
Flexible online study — enrol in minutes and begin when you are ready.