Professional Certificate in RSA for Duty Managers
Professional Certificate in RSA for Duty Managers
RSA Duty Manager Certification: Enhance your skills in risk assessment and management with our comprehensive course Learn more today!
RSA (Responsible Service of Alcohol) is a crucial aspect of duty management for hospitality professionals. Our Professional Certificate in RSA for Duty Managers is designed to equip you with the…
Delivered online by London School of International Business, the school behind Healthcare Courses. Ofqual-regulated qualifications with flexible payment plans and admissions support seven days a week.
Flexible payment plans available · Start studying online immediately after enrolment
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This is an English qualification. All assignments must be completed in English. Your certificate will be issued in English.
Why enrol on this course?
RSA (Responsible Service of Alcohol) is a crucial aspect of duty management for hospitality professionals.
Our Professional Certificate in RSA for Duty Managers is designed to equip you with the knowledge and skills to provide a safe and responsible service.
Learn how to identify vulnerable customers, handle difficult situations, and serve alcohol responsibly.
Some key topics covered in the course include:
Alcohol awareness, risk assessment, and customer service.
Our expert instructors will guide you through interactive training sessions, ensuring you're equipped to handle any situation that arises.
By completing this course, you'll gain the confidence and skills to provide a responsible service, ensuring a safe and enjoyable experience for all customers.
Take the first step towards becoming a responsible duty manager and explore our course today!
About this course
Who is this course for?
| Ideal Audience for Professional Certificate in RSA for Duty Managers | Duty managers in the UK are the backbone of the hospitality industry, responsible for ensuring the smooth operation of hotels, restaurants, and other establishments. |
| Key Characteristics: | Typically hold a supervisory or management role in the hospitality industry, with 2-5 years of experience, and a strong desire to develop their skills and knowledge in risk management and customer service. |
| Industry Statistics: | According to the UK's Office for National Statistics, the hospitality industry employs over 3.2 million people in the UK, with the majority working in management and supervisory roles. The RSA for Duty Managers course is designed to equip these professionals with the skills and knowledge needed to effectively manage risk and provide exceptional customer service. |
| Learning Objectives: | Upon completion of the course, duty managers will be able to identify and assess risks, develop effective risk management strategies, and provide exceptional customer service to ensure a positive customer experience. |
Key facts
Upon completion of the program, learners can expect to gain a range of learning outcomes, including understanding of risk management principles, security policies, and procedures, as well as the ability to conduct risk assessments and implement security measures to mitigate potential threats.
The duration of the program is typically 12 weeks, with learners attending classes one day a week for two hours. This flexible learning schedule allows duty managers to balance their work and study commitments while gaining the necessary skills to excel in their roles.
The Professional Certificate in RSA for Duty Managers is highly relevant to the hospitality industry, where security is a top priority. By completing this program, duty managers can demonstrate their commitment to security and risk management, enhancing their employability and career prospects.
Industry professionals and employers recognize the value of this certification, as it provides a standardized framework for security management and risk assessment. The program is also aligned with industry standards and best practices, ensuring that learners gain a deep understanding of the latest security trends and technologies.
By investing in the Professional Certificate in RSA for Duty Managers, learners can enhance their skills, knowledge, and career prospects, while contributing to the overall security and well-being of their organizations and communities.
Why this course?
| Year | Number of Cases |
|---|---|
| 2019 | 1,144,000 |
| 2020 | 1,318,000 |
Career path
Course information
Duration
The programme is available in 2 duration modes:
- 1 month
- 2 months
Course delivery
Online
Entry requirements
Course content
• Conflict Resolution and De-escalation Techniques
•
• Duty Manager Skills and Competencies
•
• Effective Communication and Interpersonal Skills
•
• Health and Safety in the Workplace
•
• Managing Conflict and Difficult Behaviour
•
• Managing Staff and Resources
•
• Professionalism and Ethics in Duty Management
•
• Risk Management and Crisis Intervention
•
• Time Management and Organisational Skills
•
• Working with Vulnerable Individuals and Groups
Assessment
Assessment is via assignment submission.
Fee structure
The fee for the programme is as follows:
- 1 month — Accelerated mode @ GBP £140
- 2 months — Standard mode @ GBP £90
Accreditation
Who delivers this course
- Qualification
- Professional Certificate in RSA for Duty Managers
- Delivered by
- London School of International Business (LSIB) · UKPRN 10062390
- Awarded by
- an Ofqual-regulated awarding body
- Assessment
- Written assignments, no exams
- Support
- Admissions team, 7 days a week
Your career in health & social care starts here
Flexible online study — enrol in minutes and begin when you are ready.